East Coast Travels – Sri Lanka
Effective Date: [Insert Date]
At East Coast Travels, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website or book our travel services.
1. Information We Collect
When you visit our website or contact us to make a booking, we may collect the following personal information:
- Your full name
- Contact details (email address, phone number)
- Travel preferences (destinations, dates, vehicle type, group size, etc.)
- Pickup and drop-off locations
- Payment details (if applicable)
- Any additional information you voluntarily share with us
We may also collect non-personal data such as browser type, IP address, and pages visited on our website for analytics purposes.
2. How We Use Your Information
The personal information you provide is used to:
- Respond to your inquiries and confirm bookings
- Customize your travel experience
- Communicate important updates related to your tour
- Process payments (where applicable)
- Improve our website and customer service
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Protection
We take appropriate security measures to protect your personal information:
- Access is limited to authorized personnel only
- Data is stored securely in password-protected systems
- We use up-to-date security software and firewalls to prevent unauthorized access
4. Cookies & Tracking
Our website may use cookies and similar technologies to:
- Enhance your browsing experience
- Understand website traffic and user behavior
- Provide relevant content
You can disable cookies through your browser settings if you prefer not to accept them.
5. Third-Party Links
Our website may contain links to third-party websites (e.g., booking platforms, tourism partners). We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies separately.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data (unless legally required to retain it)
- Withdraw consent at any time (for optional communications)
To exercise any of these rights, please contact us via the details below.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
📞 +94 774909833
📧 ksuthakaran555@gmail.com
East Coast Travels reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.